Camilla Gilone, Urgent: I received a text confirming a Task Rabbit task for tomorrow. Parts were put the other way around damaging the design. I hired the company www.taskrabbit.com for the house cleaning. When you call the service number you get a recording to use chat or email for issues. At first on Ikea website it said it was not available in my area/post code. Kept in touch and sent me details to ensure prep for task. No idea why. Finally we were matched with someone who … By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. As my card had expired, I was required to submit a new card. In the event, Henry wasn't able to o the job but found someone else - Seb - who carried out everything as quickly and expertly as he could; it was, in the end, a lot of work. They stole my money and there is no way to... Nov 2016: While some rabbits did OK jobs, I had several rabbits who arrived late to tasks which they signed up for and caused extreme inconveniences. Via the IKEA website I booked to have TaskRabbit assemble a new bedframe with drawers and dresser. He took off his shoes before entering my house..I was very happy. He finally arrived 6 hours later and called me. It literally took me 2h and it kept asking for my address and kept sending it to Hayes or other addresses that have nothing to do with mine.I used their livechat and was told to clear the cache from cookies and restart the laptop and try again. We know this wastes time and causes an inconvenience. What Is TaskRabbit? I now have to go to IKEA again and source mirror that they probably do not have. The website www.taskrabbit.com is total fake and scam. Knowledgeable and friendly assembler. I must say that the employers pay right after they post the tasks. Carroll Cradock [protected]. Highly recommend . Would thoroughly recommend! I refused to pay him and refused to accept any help. All rights reserved. Another rabbit was worse - basically leaves a task open for weeks and months and did not even respond to emails or inquiries until I contacted the taskrabbit customer service asking for refund. Excellent service, punctual and transparent communication and updates throughout the delivery service. Bog dan was brilliant in putting upmy two wardrobes and a chest of drawers. Only the latest review will count in the company's TrustScore. © 2004-2020 ComplaintsBoard.com. Would recommend to colleagues and friends. All rights reserved. Service was done promptly on time and saved me hours of agony. Hi hired this guy Nick for 3.5 hours. Just realised that this review previously written a few weeks ago didn’t post. I have exchanged a number of emails with TAskRabbit about this issue (eg one ticket is numbered #1409575). We are an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. When the services have already been provided, they sent me bill twice bigger than we agreed before. I was last advised that the matter was being looked into and a senior manager would be in touch shortly. Fantastic job done by my taskers Fully equipped COVID safe Quick clean and curtious I will defiantly use again Many thanks Pete. My 'tasker' had good, promt communication and was very helpful and efficient. Tried to book their service to sort out the absolute mess that IKEA furniture is.Tried to book an assembly of the rubbish I bought from IKEA and it didn't allow me to confirm after payment. I had a bed badly assembled some time ago - I did get an apology but the bed is still here badly assembled, and it’s me who is paying the price every day for their incompetence by not being able to use my bed properly. 3 reviews. I had the same issue at the Tyson’s Mall! I set the price I could pay and they agreed. It's been weeks since I heard from TaskRabbit so today when I went to check, I clicked on the last ticket, I was surprised to find it said Page Not Found. 3 Whelan road Friendly. She as nice to me and has nothing to do with my issue. Now trying to get any customer support from Task Rabbit is impossible. The task was completed quickly and both were very tidy. Please we need to stop this company and return our money. Ryan kept in touch and arrived on time and never seen self assembly done so quickly and professionally .Ryan was brilliant .Definitely use this service again. The person did not show up to the appointment but had the audacity to say that she was there and cleaned and that she was let in by a female whom she assumed to be my wife but never asked for the name. While searching, I found freelancers skilled in hundreds of categories including yard work, running errands, moving and more. Excellent service. Just not sure why it's glitching via Ikea website. Reply. W3 8UG It's a weird service I don't recommend you to deal with. I got a task rabbit to provide delivery service to me - however it has now been 3 hours that I'm waiting for him. Task ended up not completed according to the request but I was still charged with the expense. Aziz ( the team member who delivered my package) was polite, reliable and punctual. I have not contacted Task Rabbit in well over a year. A very polite gentleman did it all for me. I hope they dismiss this guy. Avoid at all costs. He was hard working and pleasant. I last used TaskRabbit in the UK, early last December. Imagine if we had to do this every time we need to book something on a website.They then tell me to call a number that says that the service is closed.Useless and mediocre service, you might as well get a handyman in to sort this out. 05/09/2018 When leaving a review, you can rate your experience with your Tasker on a scale of 1 to 5 stars. 1. The "system" decided that two people were needed but, having notified me who would be involved, there was evidently no communication link between them, relying on me to be the "go between"; both confusing and onerous.I would have expected the "agent" (TaskRabbit) to co-ordinate their involvement. I tried to call them, but the phone was already switched off. It seems to me that I have to leave the same complaint everywhere on the internet. Review function also very good. My problem is that I haven't received the money yet and this question is for the TaskRabbit. Once you choose a task, TaskRabbit will ask you for your timeline (basically, when you need your task completed) and give you an option for same-day service. We strive to deliver exceptional service. Hello, I hoped to return money, but they didn’t reply to emails. Hi Claudia, we're deeply sorry that you were not satisfied with our support and encountered booking errors. It wasn’t mentioned that I would need to pay for that. It has taken considerable time and effort for me to not get very far. Refunded me £72 pound with no apology. Useful. There should be a way to review workers for their conduct in managing tasks. I wasted weekends/work meetings moved for workers who said they’d come and just cancelled after hours.Its an awful way for them to get away with alot of unprofessional conduct and leave people in the lurch. Task Rabbit itself seemed really easy, we were allocated two people, one of which didn’t turn up on the day at the time they were supposed to turn up. Will definitely use him again and highly recommend. 1-2 stars will display as a “negative” rating, and 3 … Thanks, the guy you sent round, Bogdan, was amazing - had 4 things put together in less that 3 hours, very good about mask wearing and social distancing, and was polite, efficient and friendly. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with TaskRabbit. Furthermore, I've contacted taskrabbit and they said they would attend to me in 2 - 3 weeks. Easy to use and transparent function to book handymen and handywomen. One day later someone finally contacted me and said that he had some free time and also had a car.

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