It should have received at the beginning of November. The unused item must be returned in its original condition and packaging. Structube has a standard exchange and return policy, including a sleep trial for mattresses. I have an order for the Campbell sectional which has good reviews on their site (although I've learned structube will delete negative reviews) which is back in stock mid November, but after reading similar threads on reddit i see a lot of people unsatisfied with build quality and customer service. Terrible shopping experience at Structube. What is your warranty policy? No email no call. Shipping is not cheap despite being big purchase, however they had their own shippers and they shipped to room not curbside, no questions asked. The customer service is really bad, and the quality of their products even worst. Approximately Jan 15th 2021. Here you can get Structube Canada promo codes for as much as 25% off on selected items. Paired with Structube promo codes or Structube coupons from us, find the best prices on designs and styles for your living room, bedroom, dining room and office. havent received order nor any updates after several attempts to call and not succeed sent an email and they respond with an update for one more month of delay while the item has been in stock for a while now. Can anyone comment on sofa quality over time? I regret I did not order the couch at another place, but as I said I like their stuff. As such, these exclusions or limitations may not apply to you. It seems to me that I should have read all the reviews before purchasing anything from this company. This feature lets you determine how good a deal you are getting on toilet paper purchases. Don't pay shipping costs on Structube orders of at least $299 for a limited time. When we asked them to rectify this they said they would get back to us in an e-mail. Check out wide selection furniture including Structube chairs, sofas, beds and more starting as low as $49. © Structube, 1999-2020. This guarantee does not apply if the product has been placed outdoors or in a harsh environment. I have bought from Structube a few times over the years. And i had to pay twice for delivery and they couldnt even do anything about it! I was told that it will be picked up by the delivery company the next day and I should receive it early this week. 26 reviews of Structube "I just finished putting together the KABLE bedroom set from Structube- specifically the College street location in little italy Toronto. For more significant items like furniture, delivery is done using Structube’s own delivery service for a flat fee. Make sure you also shop their sale section and give this page a browse for the ultimate value. I like their stuff. Structube delivery is made via FedEx Standard Ground or Canada Post for smaller items or accessories. This is all neatly organized under the "Sale" category on the website, so it's quite convenient. My coworker bought a structube sofa. This guarantee does not cover consequential or incidental damage. Wife bought this for $299 a few months ago. 50% Off Car Wash Tickets - $5.99, Apple Watch SE, 3 or 6, get 50x triangle points. Almost all beds are out of stock. Never order from this company! 23 reviews of Structube "Definitely not a bad furniture store. The lady that approached me was very nice and did not push or look annoyed when I said I was just "checking the place out" because I had never been in a Structube before. No couch bad. RedFlagDeals for iOS and Android makes it easy to stay on top of the latest Canadian deals, flyers and freebies from wherever you are! He basically told me this was not possible. The company you have to deal with to organise your delivery is run by one of the rudest women I have had the displeasure of coming across. We will continue to adapt our practices based on the guidelines established by the Public Health Agency of Canada and local authorities.*. Use the Investment Fee Calculator to see the effect of fees on total returns. On top of the Structube promo codes and Structube coupon codes, they also have a weekly $100 giveaway. You must have JavaScript enabled in your browser to utilize the functionality of this website. Damages resulting from assembly errors and/or mishandling of parts, most notably scratches, are not covered by this guarantee. Spoke with a manager who said the delivery would be early December at the latest. I asked them to look it up in their system to track my payment, they refused and told me to instead place another order. Our Canadian site only ships to Canada, while our US site only ships to the US. You have to wait many months to get something back in stock. Well made. Would not recommend, neither will buy again. It was too late since the moving elevator was booked by then, and I had to miss the delivery and pay an additional $100 delivery fee for a second attempt. Consumer complaints and reviews about Structube. Sent an email to the director Joel Briere and of course no response. Valid part and/or hardware claims must be made PRIOR to assembly. So the two percent annual fee cut your total return almost in half! I wish I could give 0 stars. Inspect all parts and hardware BEFORE assembly. I have had to call them numerous times to be finally told today that it is unlikely to be with me until the middle of December and they cannot even confirm that. Join the conversation with thousands of savvy shoppers in Canada’s largest online forum. They're illegal and I hope someone sues them. I just recently discovered Structube, after reading an article describing it as the "Upper Class IKEA", and when looking at their website's Return policy I saw that they do not charge a a fee their items to be picked up. Structube furniture reviews are some of the more positive on the Internet. It's been this way since Q changed to $3.00 shipping (which is a joke too) a couple of years ago. I was worried after reading some of the reviews on this site but I like to think I'm fairly competent and could handle the assembly with the help of a friend. We use the sofa for a couple of hours a night and they claim this is regular wear... bowing of the sofa in two and a half months is regular wear? You simply need to enter these Structube discount codes prior to checkout. It's just the worst company I've ever dealt with man. It boggles my mind how a company of this size and so much competition in the discount furniture space can have such poor customer service. No couches and they will now be arriving in December. Terms and conditions. This guarantee does not cover consequential or incidental damage. Our Canadian site only ships to Canada, while our US site only ships to the US. Find wooden, metal, fabric bed frames starting from $199. Aged 18 and above Totally useless company. The easiest way to land a great bargain on home essentials is by signing up for their email newsletter. This site uses affiliate links and we may receive a small commission when you click through and buy from select stores. We fall in love with its moder designs and finally when we moved to Vancouver we were able to buy a few pieces from them.Imagine our dissapointment when our sofa started to have these bumps in all three sections. 50% Off Car Wash Tickets - $5.99, Apple Watch SE, 3 or 6, get 50x triangle points. Basically they wanted me to be out of pocket $99 for a broken mirror. By October 2020, the base that the legs attach is broken on the sectional side. Very disappointed with Structube service.I ordered a desk for a WFH employee in Oct, for Oct shipping. Poor Quality and filmsy material followed by Poor customer service. We publish all reviews that follow our review guidelines.We have a few simple rules to ensure that product reviews are useful, informative, and safe. I spent 1200 on a new sofa and less than 3 months later the sofa is bowing in the middle. You can buy good looking Structube chairs, coffee tables, and beds in the online store. Goods requiring assembly need special care when handling. This feature lets you determine how good a deal you are getting on toilet paper purchases. Some exceptions apply. More recently, I just replaced my queen bed and dining table. You must have JavaScript enabled in your browser to utilize the functionality of this website. FRANKE walnut veneer Desk Return 100cm | Work smarter and more comfortably with the ultra-modern, versatile Franke desk return that gives you multiple options. I ordered another bed...they delivered it with missing pieces. Really low quality products. He specifically selected a desk, in a particular colour, that was shown to be in stock. and there was not even an apology in the eamil.wont ever buy online here again. For more information about Pickup in-store, please refer to our delivery page . Now, I am trying to cancel the order. It shifted all the time. I might spend my Christmas sitting on the floor thanks to Structube. Find filing cabinets, shelves, bookcases and more at Structube for as low as #139.

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