Hi Penny,It super easy to file a claim with us - the information is all online. Reading reviews on this bed, has given it a poor tick of approval (wish I had read them before purchasing the product) .The b... ed has problems with comfort, temperature control, etc. Hope this helps, The mattress and base looks really pretty in our room. Hi, we bought this Simmons beauty rest mattress four years ago and it's the worst. Should have read these reviews first and saved myself grief. Purchased in June 2015 at Aarons for A$1,200.00. At $649 for a Queen, this is the entry level for the recharge line so I imagine the more expensive models have more features. Today’s world is full of overworked individuals, constantly multi-tasking and in pursuit of wealth. Further details in the disclaimer. It also analyzes reviews to verify trustworthiness. Write a Review! Ask about the warranty, read the small print - do not buy any mattress if a dent bigger than 15mm is regarded 'normal' and excluded from the warranty !! Read the reviews for Sleeping Duck Mattress, Dreadful mattress,slowly the mattress has worsened,it feels like we are sleeping on the side of a mountain.All night tossing and turning because back is aching.Complained two years ago,they told us to get a broom and put it across the mattress and measure the dip depth.We persisted and the mattress is now unbearable.My wife and I are in our seventies and put the back pain down to our age.Last week we went on an 8 day cruise.The first night we both commented how comfortable the bed was and we awoke without any pain.After 8 days we were getting o...Read more. But unless there a fault they will say it's just too soft.or too firm for.your body and not their problem. I think Sleepmaker have the rights to the Beauty Rest name, but make them in Australia. As a shift worker I desperately need a decent sleep. How can I get this rectified, retailer and manufacturer ... both say can't do anything as it's normal for mattresses to dip to 30mm. Which if I was told by Harvey Norman what you deem as normal, I would never had bought the mattress but you already know this... which is why you dont offer this mattress anymore. That mattress is not a pillow top but has gone exactly the same as most of the reviews, it has a big hump in the...Read more. The bed 'Aspen Recharge" as on display at Harvey Norman, at the time of inspecting and purchasing, appears to have been discontinued (unknowingly by me at the time ). ProductReview.com.au has affiliate partnerships. The … I guess there is no A-Z Guarantee, Product has poor Foam, it does not worthy the price, Reviewed in the United States on December 26, 2014. I've also noticed that I prefer a smaller pillow size since by body tends to sink deeper I highly recommend it. A huge waste of money! We again were told to sleep all over the mattress which is difficult when sharing. The sales assistant at Harvey Norman said the Beautyrest recharge was a brilliant option for these conditions. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on August 20, 2015, Reviewed in the United States on September 2, 2017. Simmons Beautyrest Recharge Mattress Reviews. We had been looking at buying this bed for awhile and when it was discounted as old floor stock we went ahead. Your trust is our top concern. They seem to like it for a night or two. Not the mattress that we thought. update 11/2/17: Went into the store to buy the Beauty Rest. Then checked the brochure snd it had Simmons in it. Also don't be roped in buying the 'wonderful' pillows, at almost $400 each....I gave mine to the dog!!! I contacted J. Bezos and he passed me off to a customer rep that said sorry we don't honor the warranty on the website that Amazon publishes. I have owned this mattress for 2.5 years and as i am only 80 kilos, i would expect that the mattress would last and not cause me back pain as this one has, it sinks like you wouldn't believe, a piece of rubbish, don't buy, 18 months ago i wouldn't have had the same opinion, i rotated it and the other side which never gets used is doing the same thing. So they need educating and they can replace the bloody mattress. I am really worried about this as we cannot sleep in this bed and certainly can't afford to pay for another new mattress and base. Hi, I have bought a queen size Beauty rest plush mattress with pillow top. It appears that other styles are also plagued with design problems, which no one wishes to rectify to give a customer satisfaction of their purchase. Can you please let me know your claim number so I can review your case. I get up every morning with an extremely bad neck, and like many others, can't afford a new bed at this moment, and its not that old!! Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Reviews Simmons Beautyrest Recharge Ultra. Which if I was told by Harvey Norman what you deem as normal, I would never had bought the mattress but you already know this... Read more, We bought the super king beautyrest recharge aspen medium for our townhouse in brisbane from Harvey Norman. We then checked the reviews which weren't favourable. Do not buy this bed.....you would be more comfortable sleeping on the floor with the dog!!! I ha...Read more, The bed 'Aspen Recharge" as on display at Harvey Norman, at the time of inspecting and purchasing, appears to have been discontinued (unknowingly by me at the time ). See all Beautyrest Mattresses. Today’s world is full of overworked individuals, constantly multi-tasking and in pursuit of wealth.

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